Financing Options
East Orlando Animal Hospital is proud to be able to offer easy financing options for veterinary care through CareCredit and Scratchpay.
Easy Credit Card Financing
The CareCredit credit card provides a flexible payment option for your veterinary expenses.
Apply NowFrequently Asked Questions
CareCredit is a healthcare credit card. It can serve as a way to pay for a variety of medical expenses, including your pet's veterinary care with convenient monthly payments.*The CareCredit card is accepted at over 250,000 providers and retail locations across the country such as Family Friends Veterinary Hospital.
The fastest way to apply for a CareCredit card is to visit their website here. There, you can see if you pre-qualify for a CareCredit credit card and, if pre-qualified, you can preview your credit limit. After checking whether you pre-qualify, you can either apply online at the link above, by phone or in person at our Citrus Heights clinic or another participating healthcare office. *Applicants must be at least 21 years of age to apply by phone (must be 18 or older to apply through other means). Applicants by phone must have written copy of the credit card agreement before proceeding, which can be printed from carecredit.com or can be obtained from our clinic.
You can use your CareCredit card just like you use any other credit card. As long as you stay within your credit limit, you can use your card to pay for any veterinary expenses you may have at Family Friends Veterinary Hospital or other participating healthcare providers without needing to apply each time.
The CareCredit card can be used for veterinary medical procedures at providers in the CareCredit network, from surgeries and routine exams to dental care and more.
Payment Plan Option with Scratchpay
Scratchpay offers simple, friendly payment plans for veterinary care that won’t affect your credit score.
Apply NowFrequently Asked Questions
Scratchpay is a simple financing solution, designed to provide simple and transparent payment plans for financing the costs associated with veterinary care in addition to other healthcare costs.
Applicants for Scratchpay financing must be U.S. Residents that are 18 years of age or older. Children under the age of 18 are not eligible to participate in the offerings on this website.
You can apply for a Scratchpay payment plan from any internet-connected device at the link to the left and receive a decision instantly without any hard credit checks that may impact your credit score.
There is no need to wait until you arrive at our Citrus Heights office to apply. We recommend, however, that you contact us in advance for an estimate of the cost of care before applying for Scratchpay.
If you have any questions before your application, our veterinary team would be more than happy to address them at your appointment or by phone.
No. Scratchpay is exclusively accepted at partner clinics that have registered to provide their clients these services, such as Family Friends Veterinary Hospital.
As long as your veterinarian is a Scratchpay partner like Family Friends Veterinary Hospital, you can apply to use Scratchpay to create payment plans for as may expenses as you need.
Applying will not affect your credit score and you will be informed about what plans are available for your pet's care within seconds of applying.
• All payment plans and loans are subject to approval and, with respect to the loan, the rate for which individual borrowers qualify may vary based on individual credit history and other factors.
• 12 and 24 month Scratch Plans require a $15.00 down payment to obtain financing, which will be refunded if you do not use your plan.
• Bi-weekly Plans require a 20% down payment of the total amount financed, with the remaining amount financed split equally among the four remaining payments due every two weeks. Loan amounts range from $35 to $1,000 and 0% APR. Late payments or payments of less than the full amount may result in late fees. For example, a $200 Bi-weekly Plan would require a 20% down payment of $40. Four equal payments of $40 would be due every two weeks thereafter.
• Scratch Plans are available in 6, 12, 18, and 24 month terms, range in loan amounts from $150 to $10,000, and with annual percentage rates (APR) ranging from 0% to 36% with the lowest rates for borrowers with exceptional credit scores. Monthly payment amounts on a Scratch Plan will depend on the term length, amount financed, and APR. For example, a 12-month Scratch Plan for $10,000 with 5.99% APR would have 12 monthly payments of $860.62 for a total repayment amount of $10,327.44. Signing for a Scratch Plan means the borrower agrees to make all payments in full and on the scheduled due dates. A borrower may incur late fees for partial or late payments that may result in higher interest charges and repayment schedule. 12 and 24 month plans require a $15 down payment due immediately.
• Scratch Pay plans in the U.S. are issued by WebBank, while in Canada, they are issued by ©Scratch Financial, Inc. ©Scratchpay (NMLS ID#: 1582666). Eligibility is required for these loan products.
What our clients say
This place is literally amazing. They helped me in a time of need and helped me nurse my dog back to health after an accident. They are my first go-to for anything dealing with animals. They treated my dog with care and kindness and helped with the smoothest transitions!
Sade C.
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New pets are always welcome at East Orlando Hospital. Our friendly veterinary staff looks forward to providing our neighbors in Citrus Heights and surrounding communities with the veterinary care they need.
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